Privacy and Cookies Policy

At Twisted Handle Shopping Bags, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us. You should check this page periodically to ensure that you are aware of any changes. This policy is effective from August 2025.

1. Information We Collect

• Personal identification information (name, email address, phone number, shipping/billing address)
• Payment information (processed securely by third-party providers)
• Browser and device data (IP address, browser type, referring site, etc.)
• Information voluntarily provided through contact forms or order customization

2. How We Use Your Information

• To process and fulfill your orders
• To communicate with you regarding your order or support inquiries
• To improve our website experience, services, and product offerings
• To comply with legal and regulatory obligations
• To send promotional emails about new products, special offers, or other information using the email address you have provided (you may opt out at any time)

3. Sharing Your Information

We do not sell or rent your personal data. We may share it with trusted third-party services (such as shipping carriers or payment processors) solely for the purpose of fulfilling your orders or improving our services.

4. Cookies and Tracking

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis, after which the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any personal information, other than what you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer. Please note that disabling cookies may limit access to certain features of our site. Information on deleting or controlling cookies is available at: www.AboutCookies.org.

5. Data Retention and Security

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard the information we collect online.

6. Your Rights

You may request access, correction, or deletion of your personal data by contacting us at privacy@twistedhandleshoppingbags.com.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions or concerns about this policy, please contact us at:

Related: Terms of Service • Printing Requirements • Contact Us